TERMS & CONDITIONS 

These terms and conditions are on behalf of Evox Gyms and/or representing Evox. Referring to “Evox” or ” evoxclubs.com” is a reference to Evox clubs and/or representing Evox registered in Saudi Arabia, with a registered office in Riyadh, Saudi Arabia WWW.EVOXCLUBS.COM. The reference to “you”, “your”, and “yours”, and after acceptance, is a reference to the person who fills out the application form. You must be 18 years of age or older in order to become an EVOX subscriber, and you must register either on our website or through our club. If you are under 18 years of age, you are not eligible to sign up or register through on both of them 

  

PRIMERY TERMS 

• This agreement commences once you have indicated your acceptance to our terms and conditions in the declaration section of the web sign up process and click on the JOIN NOW button or sign up for this agreement. 

  

• All new memberships are subject to management approval. The Administration reserves the right to reject an application for membership in EVOX gyms and/or representing EVOX for any reason whatsoever, at absolute discretion. 

  

• Your membership starts immediately with no delay start option for exceptional cases delay start apply if you have requested officially  and have received confirmation of the approved delayed start. 

  

• This agreement will become binding on you and us and you will be entitled to enjoy all rights and privileges depending on the type of subscription you have chosen. 

  

• Saudi Arabia’s laws govern the terms and conditions, without regard to the conflict of principles with the laws. All disputes arising in relation to this are only considered by a competent court in Saudi Arabia. 

 

PHYSICAL HEALTH FOR MEMBER 

• When accepting these terms and conditions, the member guarantees and acknowledges that he/she is in good health and does not know that he/she is intentionally unable to participate in active or strenuous exercises. 

  

• Members may not use any EVOX facilities while suffering from any injuries, infectious diseases or other diseases such as open wounds, skin scratches, open sores or minor infections, where there is a risk of harm to the health, safety, comfort or health status of other 

 

FEES & CHARGES  

• All published membership fees or other charges inclusive of all types of taxes such as The tax registration number for EVOX CLUBS is 3000096456620001 and this applies to all fees from EVOX gyms applicable under these terms and conditions. The VAT is included in your invoice.   

• “Payment” means the membership term subscription fee for EVOX according to the option of purchased membership which is determined by the duration of the subscription when joining.

 

• Our memberships are in terms of  3, 6 & 12 months paid in advance. Payments are charged in full at the beginning of each term, upfront, and apart from cancellations in accordance with the terms. No partial fees will be refunded from the subscription fee unless you cancel within 24  hours of your membership commencement date in your first term(payment time) , in accordance with the Ministry of Sports Consumer Protection guidelines for Sports and Gymnasiums. 

  

• A “joining fee” will be charged upon becoming a member. The joining fee is a one-time non-refundable payment when you sign up and is applied to cover the initial management costs associated with setting up a new subscription and allowing you to receive two free introductory sessions with a trainer. 

  

• During certain periods of special offers, for example, pre-opening, EVOX management may choose, at its own discretion, to cancel or reduce joining fees. 

   

• If any Term payment is returned or any non-payable cheque is returned or if it is not possible to pay otherwise for any reason, you must pay an administrative fee of SAR 200. Regardless of whether we notify you not to make the payment, or the additional payments or not, we have the right, at our choice, to either suspend or terminate your membership.   

 

• You are obliged to provide the minimum number of payments contained in your subscription. You are obliged to make every repeated payment regardless of the absence of attendance. 

  

• The renewal term payment date is likely to be the same as the date as that of the term commencement payment date at the beginning of your first term. In the case of joining up prior to opening, the renewal date will be the same date as the club opening date in the month of the new term commencement. You cannot modify the renewal payment date, but we reserve the right to modify the payment date at our own discretion.  

  

• All classes, including special training, personal training, must be paid in advance by booking through our official channels (club, website & application ) and not directly to the trainer 

  

• You agree to inform us immediately of any change in your information and data as a 

  

• All card and personally identifiable information data and information will not be stored, sold, shared or rented to third parties. 

  

• EVOX takes appropriate steps to ensure that data is not pirated and secured, including through various hardware and software methodologies. However, EVOX cannot guarantee the security of any information disclosed 

  

• EVOX clubs will not give mada /credit card details to a third party 

  

• Customers are advised to visit this website frequently to update the changes to the site. 

  

• From time to time, we may need to increase the subscription price. We will give you at least one month’s advance notice regarding any increase in the incoming prices and will explain exactly when the increase will take effect and how much your subscription will cost after the increase during this period. 

  

• We accept payment through Mada, Visa or MasterCard credit cards, Tabby  and Apple pay  for subscription and other products and services we All online purchases are subject to the terms and conditions of the relevant commercial service providers. Please see the user agreement and the business service provider’s privacy policy before performing any transaction 

  

• Members must notify Evox immediately if the payment method for their subscription is ineffective, and they must provide an alternative before completing the contract. If not, the member will be responsible for all remaining fees and will be charged 

  

• Confirmation of the payment will be issued via email to the email address you provided during the registration within 24-48 hours of the successful completion of the payment.( please make sure to write down you email correctly ) 

  

• You are responsible for maintaining the confidentiality of your subscription account and payment 

 

CANCELLATION & REFUNDS 

• This contract is non-refundable for any amounts under any circumstances.   

 

• Membership can be cancelled and is refundable as per EVOX policy within the first 24 hours of (payment time ) which is in accordance with the Ministry of Sports Consumer Protection Document for Sports and Gymnasiums – General Provisions – Clause 4. Please note that this is applicable at the commencement of your first term only. 

 

FREEZING POLICY 

• Members are allocated a set number of freeze periods based on the length of membership they have chosen at no additional cost. Freeze periods as follows: 

3 Months Membership -3 Weeks ( can be split over 2 periods ) 

6 Months Membership-  6 Weeks ( can be split over 3 periods ) 

12 Months Membership-3  Months ( can be split over 3 periods) 

An additional 1 month freeze can be applied with a total of 172.5 SR for both membership 

 You only can freeze by weeks or months while freezing by days isn’t available 

• Once a member’s freeze period have been used, they will not be entitled to any further freeze until their membership term automatically renews. Members are advised to use their allocated freeze periods at their own discretion. 

 

• Once Freezing been applied , you can’t cancel it or change the date as well. 

 

• To freeze your membership, you must submit a request through our email info@evoxclubs.com  in advance of the freeze period and receive confirmation from EVOX via email. It is the sole responsibility of the member to request their freeze prior to absence as the back freeze is not accepted. 

CLASSES & APPOINTEMENT  

• Workout classes can be booked through our website evoxclubs.com or EVOX App 

  

• For reasons beyond our control, classes schedules are subject to change without prior notice. 

  

• EVOX classes booking rules state that if the member reserves a certain spot and does not attend without canceling it before  for 3 times in 1 week , the booking privileges for the member will be removed for a 1 week  period. 

  

• Please arrive at the classes at least 10 minutes before the start time. Late entry into classes is not permitted . 

 

؛Personal training  

 

• PT can’t be purchased without active membership and in-case membership is over with no renewal, the PT session will consider expired even if the sessions still valid 

 

• Customers arriving late for the personal training session will only receive the remaining time of the session time and the delay will not be compensated. 

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• All personal training packages have an expiry period. Expiry periods are dependent on the package purchased. The term begins from the moment of first payment. 

  

• All the training sessions must be completed prior to the expiry of the term of this Agreement, according to the following:
  •6 sessions/30 days (1 month)
  •12 Session/60 days (2 month)
  •24 Sessions/90 days. (4 months)
  •50 Sessions/150 days. (5 months) 

• Payments for personal training sessions will not be refunded for any reason. 

  

• Sports equipment cannot be booked and are available on the basis of first-come first served. 

  

• The Member is not entitled to transfer this Agreement to a membership of any of the packages provided by the Center or give it to anyone for any reason 

• All Personal Training sessions must be booked at least 48 hours prior to be guaranteed 

• Cancellation of Personal Training session must be made a minimum of 24 hours prior to booked session. 

• In case of “no show” and if the session has not been cancelled at least 24 hours prior it will be considered as conducted. 

  

DATA SECURITY  

• EVOX takes appropriate steps to ensure that data is not pirated and secured, including through various hardware and software methodologies. However, EVOX cannot guarantee the security of any information disclosed 

 

• EVOX is not responsible for the privacy policies of the sites you are associated with. If you provide any information to a third party, different rules may apply regarding the collection and use of your personal information. You should contact these entities directly if you have any questions about their use of the information, they collect from you. 

 

• While you complete your membership process, we may collect some personal information about you, including personal data and information about your health. We will use this information for purposes including managing your membership and communicating with you. 

 

• Access to the processing and use of your personal information will be limited to our employees and management when needed, from time to time, for use for marketing purposes or other services. In addition, from time to time, we may need to make your personal information available to third parties such as legal authorities, affiliates of our group and professional 

 

• We may also provide your contact information to our business partners and external parties that may contact you regarding the presentation of their products and services. Please let us know during the registration process if you do not wish to receive this information. 

 

• Please contact us if you have any questions or concerns about how we use to store your personal information or if you wish to exercise your right to access, modify, object to or request your deletion of your personal 

 

• We reserve the right to take pictures of our facilities that may include you, provided that your appearance in the photos is accidental for press and promotion purposes.

 

• We will seek to use any communication method that is appropriate for informing you about EVOX in order to provide you with the best experience and to assume that the information you have provided is correct and the manner in which it is acceptable to provide you with this information.   

 

• As a member at EVOX , you acknowledge that you have read and understood the provisions of this Terms & Conditions and agree that we may collect, use, process and disclose your personal information as described above. 

   

HEALTH & SAFETY  

• Before starting any exercise at EVOX facilities, all members and visitors must approve T&C’s consent that they are eligible and willing to exercise their own responsibilities. 

  

• Member should consider use their own towels while they are exercising. 

  

• Members are required to return all portable equipment and weights to their designated shelves. 

  

• Members who are unsure of any type of equipment should consult a staff 

  

• EVOX fitness trainers and staff are allowed to prevent anyone from exercising if the member or guest is practicing in a way that may result in injury to one person and/or others. Users must comply with the directions of EVOX instructors. 

  

• While all measures are taken to maintain safety standards, all equipment and facilities are fully used on the responsibility of members or guests. A staff member should be notified as soon as any equipment failure has been 

  

• We reserve the right to close any part of the building or to withdraw equipment because of repairs or basic maintenance. Advance notice will be given where possible to avoid inconvenience. 

  

• For safety and hygiene purposes, food is not allowed in any areas not intended for this. 

  

• Members or guests may not use facilities under the influence of medications or other mood-changing substances. 

  

• EVOX has a strict no-smoking policy. 

 

DRESS RULES 

• All members are required to wear appropriate sportswear when exercising and to wear simple clothes when exercising. Indecent and torn clothes, jeans, shorts and small hats are never allowed. 

  

• You need to wear rubber sneakers that don’t leave a mark on the floor at all times in the gym and in the group exercise studios. Sandals and slippers are not suitable for exercise. 

  

• Members are required to always wear simple and appropriate clothing, including at changing places. 

  

• Nudity is strictly not permitted, and members are required to use their designated changing compartments. 

 

LOCKERS 

• Temporary lockers are provided for members who take off their personal belongings upon completion of their visit. EVOX has the right to check the cabinets and remove your remaining personal belongings in the lockers at the end of each 

 

• EVOX retains unclaimed items worth more than SAR 50 for one week, after which management reserves the right to dispose of them in the manner they deem appropriate. Clothing and other similar items will be disposed of after one week; however, any valuable items will be sold periodically, all proceeds will be donated to EVOX -nominated charities, and no claims will be accepted after this period by members or visitors. Any items worth less than SAR 50 will be disposed of Spelling mistake 

 

BEHAVIOUR  

• Members and guests must treat EVOX facilities and each other with respect; failure to comply with this order is a serious violation of the terms of the subscription and may result in the cancellation of the subscription.   

 

• No threat, intimidation or abusive conduct is permitted towards any employee. In the event of such matters, the subscription will be suspended immediately, and all future payments will be collected   

 

• We reserve the right to deny access to or use of facilities by anyone who behaves improperly or acts in an unacceptable manner, as determined by the EVOX administration.   

 

• As a courtesy to other members, EVOX equipment should be wiped down by members after use, and all equipment returned to its correct position.   

 

• Any anti-social or abusive behavior will result in the immediate cancellation of the subscription from EVOX with the cancellation of its subscription.   

 

• EVOX social media platforms aim to create community communication while facilitating and providing a feedback forum. Inflammatory posts, including any content that is judged by our administration at its absolute discretion as inappropriate, may be subject to corrective action, including removal of offending posts, denial of access, and cancellation of subscription because of

 

• Good personal hygiene is mandatory, any member who causes abuse will be asked to fix the abuse or the problem or leave EVOX and may cancel his subscription at the discretion of the EVOX 

 

• The management accepts no responsibility for theft or damage to a member’s personal belongings kept in the lockers or otherwise for any reason   

 

• The use of mobile phones with camera features /or other types of video recordings in changing rooms is prohibited, and members are requested to ensure that they do not offend anyone else when using this equipment within the EVOX 

 

• Members and guests are not allowed to bring food to the fitness center.   

 

• The normal hours of operation are as indicated from time to time at the EVOX entrance or notice board along with our social media platform as well our website . The management reserves the right to allocate hours for cleaning, decorating, special events and holidays. 

  

GENERAL RULES  

• The EVOX APP must be used by all members in order to gain access to the club. 

 

• Access via the EVOX APP may only be used by the registered members themselves and any fraudulent use of the APP by the member, including the use of the APP by a third party, may result in the cancellation of the subscription with no refund made by EVOX. 

 

• By joining us through website or club, you acknowledge and undertake that you are not at least 18 years old, the customer who uses the website may not be a minor/under 18 years old and cannot register as a member and may not trade or use the site. 

 

• Future announcements issued by EVOX management apply to all current and future contracts. 

 

• No member has the right to object to the number of members in the gym

 

• The member cannot cancel or stop the subscription unless according to the cancel and suspension terms of the EVOX. 

 

• You can see the club’s opening hours at reception as well website & social media platform, opening hours will vary during the holidays and during the holy month of 

 

• Members will not be compensated for any closure of branches due to seasonal holidays approved by the Government. 

 

• EVOX reserves the right to close the club for basic maintenance, staff training or public holidays to ensure exceptionally high standards and health and Funds are not refunded on closing days. 

 

• If you violate the EVOX Rules or these terms and conditions, EVOX has the right to terminate this agreement with immediate effect. In this case, you will be liable for all monthly unpaid payments due immediately, if you are on a fixed-term agreement, you will be charged an administrative penalty fee of SAR 200 

 

• The promotion and sale of personal training courses or goods of any kind is prohibited for a member, and this may lead to the immediate termination of the subscription. 

 

• The EVOX management reserves the right to use any individual, group or video images of subscribers and/or guests for journalistic or promotional purposes by EVOX or our partners in internet, television, and print sources. 

 

• All members must comply with the EVOX rules, which can be modified and/or added from time to time at the discretion of the management. 

 

• The failure of the management to implement any of its rights at any time and for a period is not interpreted as a waiver of these rights. 

 

• Members and/or guests are not permitted to photograph or copy any of the interior designs of the facilities, promotional materials, written logos, features, or concepts. We reserve the right to pursue legal action against any member who has distributed, participated in, or provided such content to a third-party seller or 

 

• EVOX will not trade with or provide any services to individuals and companies that own or operate on behalf of countries, individuals, groups, and entities targeted by the Office of Foreign Assets Control, such as terrorists and drug traffickers designated under the PROGRAMS of the Office of Foreign Assets Control or under a particular 

 

• The EVOX website may automatically produce search results that indicate and/or associate with third-party websites via the World Wide Web. We don’t have control over these sites or the content inside them. EVOX does not warrant or represent that the content on these sites is accurate, legal and/or harmless. EVOX does not endorse the content of any third-party site, nor does it provide any commitments or guarantees regarding these sites, including that they will not contain viruses or otherwise affect your computer. By using the site to search for or link to another site, you agree and understand that you may not sue EVOX for any damages or losses of any kind resulting from the use of your site to obtain search results or link to another site.